fbpx
Original Foods logo

O’s Urban Deli

Search

Expanding Your Culinary Horizons with Original Foods Wholesale and Trade Distribution

At Original Foods, we pride ourselves on being a trusted partner for businesses across the UK, offering comprehensive wholesale and trade distribution services. Whether you run a restaurant, café, or any other food service business, our extensive range of high-quality products and dedicated services are designed to meet your unique needs and help you thrive.

Convenient Ordering and Attractive Trade Discounts

Businesses can conveniently order directly from any of our depots and enjoy substantial trade discounts across our entire product range. Our depots, located in Birmingham, London, and Preston, are strategically positioned to serve businesses nationwide efficiently.

Birmingham Cash & Carry

For those who prefer an in-person shopping experience, our Birmingham cash & carry welcomes both trade and public customers. With no minimum spend requirement, you can explore and purchase our products at your convenience. Our friendly staff is always ready to assist you in finding the best products to meet your needs.

Test Cooking Sessions with Our In-House Chef

We understand the importance of product knowledge and menu development in the food service industry. That’s why we offer test cooking sessions with our in-house chef at our Birmingham location. If you can commute to Birmingham, you can schedule a session to sample our products and receive expert support with menu development, recipes, and cooking tips. From mastering the perfect smash burger to discovering innovative ways to use our ingredients, our chef is here to help you elevate your culinary offerings.

O’s Urban Deli: A Showcase of Excellence

O’s Urban Deli, our takeaway setup, is designed to showcase our products in a real-world setting. This allows our trade customers to see firsthand how our products can be used to create delicious dishes. By visiting O’s Urban Deli, you gain insights into ideal recipes and product pairings, ensuring you make the most of what Original Foods has to offer.

How to Place Your Trade Orders

Ordering from Original Foods is straightforward and efficient:

  • WhatsApp Order Line: Send your orders via our dedicated WhatsApp line for quick and easy communication.
  • Advance Orders: Please place your orders at least one day in advance to ensure timely preparation and delivery.
  • Delivery Days: We organize our delivery routes by specific areas on designated days for optimal efficiency. Orders must be placed by the day before the delivery day at the latest.
  • Minimum Order Values: Ensure your orders meet the minimum order values to qualify for delivery.

Returns and Complaints for Trade deliveries

Please read our return policy carefully to understand the guidelines and procedures.

Acceptance of Products:

Once products are accepted and signed for, we will not accept any returns for frozen or ambient products. It is the responsibility of the customer to confirm that the goods received meet their standards before signing for the delivery.

Reporting Issues:
If you encounter any issues with your order, such as damaged or incorrect products, please contact our office directly. Do not address these issues with our delivery drivers.

Contact Information:
To report any issues or to make a complaint, please contact your relavent depot as soon as possible to ensure prompt resolution

Visit Our Cash & Carry – Open To Public

Address: Unit 18, Bordesley Trading Estate, Saltley, Birmingham B8 1BZ

Opening Times:

  • Monday – Friday: 9 am – 5:30 pm
  • Saturday: 10 am – 3:30 pm

Contact Us

We are always here to assist you with your orders and any inquiries you may have.

Head Office: 0121 326 6333

At Original Foods, we are committed to supporting your business with top-notch products and services. Partner with us and take your culinary creations to the next level!

Kind regards,
The Original Foods Team

0
    0
    Your Cart
    Your cart is emptyReturn to Shop
    Scroll to Top